Support Information

Need general support? 

Please contact

Contact Information

We aim to provide great customer service. Please use our contact form for any product enquiries, sales information or project support.

Need sales support? 

Please contact Harold Zhong

Need financial support? 

Please contact Grace Li

​Commitment

Inquiry about Standard Products or General Questions

24 working hours

Inquiry about Customized or Individualized Products

48 working hours

Request about Product Drawings or Others

72 working hours

Leadtime of Prototype (Including 3D Printed Prototype)

10-15 working days

Leadtime of New Tooling

30-45 working days

Leadtime of Standard Products

14-21 working days

Leadtime of Customized or Individualized Products

45-60 working days

Need warranty support? 

Please contact

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