Warranty
Effective from the date of delivery to an authorized MEERA LIGHT distributor, this warranty applies exclusively to the LED modules of the product and is subject to the following conditions:
Scope of Warranty
• This warranty applies only to standard and custom products available on our website and purchased on or after October 1, 2020.
• The warranty is granted exclusively to authorized distributors of MEERA LIGHT, who have no authority to modify or extend the warranty terms provided to the end customer.
Usage and Installation Requirements
• The product must be used in accordance with the technical specifications, user manuals, and labeling provided.
• Installation must comply with local regulations and be carried out in environments free from factors that could affect LED functionality (e.g., toxic vapors).
• The product must only be used with power supplies purchased from MEERA LIGHT, ensuring both the product and the power supply are included in the same order.
• Installation, assembly, and maintenance must be performed by qualified professionals following the provided instructions.
• The product must not exceed specified ambient temperature and voltage limits or be subjected to mechanical or thermal stress beyond its intended use.
• No modifications or repairs may be made without prior written authorization from MEERA LIGHT.
Warranty responsibility and Coverage
• This warranty only covers the product itself and does not extend to damages resulting from improper installation, use, maintenance, or any external factors.
• Color temperature variations and issues caused by external electrical environments, control systems, or third-party devices are not covered.
• If a defect covered by this warranty arises within the warranty period, MEERA LIGHT reserves the right to: (1) Repair or replace the product with an identical or equivalent model (subject to technological advancements since the original product release). Or (2) Provide replacement parts, which may be new, refurbished, or other reliable alternatives.
Return and Inspection
• Any product or component covered under this warranty must be returned by the original purchaser to the authorized distributor, following the MEERA LIGHT return policy, along with proof of purchase and a detailed explanation of the defect.
• MEERA LIGHT reserves the right to inspect the installation and product to determine warranty eligibility.
• Any repaired or replaced product or component will retain the remaining warranty period of the original item.
Important Notice
• MEERA LIGHT only provides warranty coverage for the product itself and assumes no liability for indirect damages, installation costs, labor fees, or any other incidental expenses.
Warranty Period
Family | Warranty Period | Note |
|---|---|---|
APOLLO V1 | 5 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
CELESTIAL V2 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
COVERT V1 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
ICECUT V2 | 3 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
INFINITE V1 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
JANUS V3 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
LEDFLEX V7 | 3 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
LIGHTLINK V8 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
LIGHTSHADOW V8 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
LUMIN GARDEN V1 | 2 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
M.CONTROL | 1 YEAR LIMITED | |
M.SMART | 1 YEAR LIMITED | |
MATRIX V2 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
MAXILINE V9 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
MINOS V8 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
MSC. DRIVER ECO | 2 YEAR LIMITED | |
MSC. DRIVER STD | 4 YEAR LIMITED | |
MSC. POWER | 1 YEAR LIMITED | |
NOVA V5 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
PALOTE V6 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
SPY V6 | 4 YEARS LIMITED | Only applicable to standard products, excluding drivers, power supply, additional accessories, and bespoke products. |
Important Notice
The warranty period mentioned above is the standard warranty period. If there are any special agreements, the special agreements shall prevail. Please retain the commercial invoice and packing list included with the shipment, as the warranty period and disclaimer stated on them shall apply.